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Join Local Digital Buzz for an Informative and Engaging Webinar on the Power of Omnichannel Marketing — Connecting and Engaging With Your Audience More Efficiently
You’re Missing Out on Customers and Revenue if You Don’t Have Omnichannel Communication
A Harvard Business Review study found that 73% of customers prefer shopping through multiple channels. Plus, only 7% shop online exclusively, and 20% shop in-store. And according to a “Think With Google” study, 85% of online shoppers start a purchase on one device and complete it on another.
What does this mean for the future of business?
Most customers interact, purchase, and communicate with companies online and on multiple channels, and if you aren’t prepared, they will go somewhere else.
There are lots of choices out there…
Today, not only are there many online businesses, but A TON of social media and messaging platforms to communicate with them on — and probably more on the way. And customers (who are always right) are increasingly picky about which platforms they prefer.
So what are your options?
- You stick with the ways you prefer to interact with customers (which makes your life easier but might alienate them).
- You learn about setting up omnichannel communication with a free live webinar from Local Digital Buzz to meet your customers where they’re at (easier for them, easier for you, and could lead to more customers).
It seems like a no-brainer, right?
You’d be surprised how many businesses inhibit or decrease their growth because they aren’t set up to handle communication on multiple platforms.
You Can’t Risk Losing Potential Customers
on the channel they use.
- Managing customer interactions across multiple platforms, leading to disjointed conversations and lost opportunities.
- Spending too much time sorting through emails and direct messages, hindering your productivity.
- Struggling to respond quickly to customer inquiries due to scattered communication channels.
- Repeating the same answers to the same queries multiple times.
- Being unavailable to immediately respond to clients because of business demands and mobility limitations.
Welcome to the new world: where people want fast communication and instant answers to their questions on the platform of their choosing.
Local Digital Buzz Can Make Omnichannel Communication Simple and Effective
Unified Communication: Reach customers across various platforms from one place.
Centralized Interaction: Send and receive messages from multiple channels in one inbox.
Quick Response: Easily access conversations to enable faster customer responses.
Templated Responses: Save time with pre-written responses for frequent questions.
Mobile App: Engage with clients on the go without being desk-bound.
Local Digital Buzz knows what it takes to succeed in this digital world full of social apps and messaging platforms. We have years of experience and hundreds of satisfied customers using our services (including the all-in-one inbox feature) to grow their businesses beyond their wildest dreams.
We also love sharing what we have learned with business owners who want the best for their customers.
That’s why Local Digital Buzz is hosting a FREE webinar on harnessing the power of omnichannel communication. We’ll dive into everything you need to know about reaching the customer on their level and ensuring they can communicate with you as seamlessly as possible. Click the link below to learn more about this informative, free, online event.
Effectively Reach and Engage With Your Target Audience Across Various Touchpoints
Local Digital Buzz’s forward-thinking approach, integrity, and results-driven focus have helped small businesses double their sales with state-of-the-art technology and digital marketing experts who know how to get results. We understand the importance of communicating with customers on the channels they prefer to use, and that’s why we’re offering a free webinar on the power of omnichannel marketing.
- A “Think With Google” study found that omnichannel customers have a 30% higher value than those who shop using only one channel.
- According to Research Live, 90% of retail leaders agree that a seamless omnichannel strategy is crucial for business success.
- The Harvard Business Review says customers spend more money for every additional channel they use — omnichannel customers spend 10% more online and 4% more in-store than single-channel customers.
Join the LDBs Webinar on the
Power of Omnichannel Marketing
- Reaching customers across text, social, and webchat from a single inbox
- Increasing productivity and providing better customer service
- Keeping all customer interactions in one place for easy access and transparency
- Creating templated responses to save time and respond quickly to common questions
- Using the mobile app to respond to clients on the go
- Keeping all conversations with a contact in one place
- Using full transparency to allow for quick and efficient issue resolution
By joining this free webinar, you’ll have access to the tools needed to make your business successful and get the most out of your customer relationships. Don’t miss out — click the link below to learn how to connect and engage with your audience more effectively with LDB’s free webinar.